AM
Ayanda M
1 reviews | Active since Jan 2024
27 Aug 2024, 10:10
Capitec Bank poor customer services
I have bought data via Capitec Bank on the 20th of August 2024 around 5am, until now I have not received my data nor my money back and no updates on it.
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
27 Aug 2024, 11:32Good day Ayanda,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply27 Aug 2024, 11:32
Official
Good day Ayanda,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
AM
Ayanda M's updateReviewer Update
27 Aug 2024, 12:02And I just want my money back not the data, because I had to buy the other one
AM
Ayanda M's update27 Aug 2024, 12:02
Reviewer Update
And I just want my money back not the data, because I had to buy the other one
AM
Ayanda M's updateReviewer Update
29 Aug 2024, 11:13I have not yet received my money back from from Capitec and they have told me that they will have to investigate with a third part which is their telecommunication Blue Label, and it seems they make thier issue my issue now.
AM
Ayanda M's update29 Aug 2024, 11:13
Reviewer Update
I have not yet received my money back from from Capitec and they have told me that they will have to investigate with a third part which is their telecommunication Blue Label, and it seems they make thier issue my issue now.
AM
Ayanda M's updateReviewer Update
29 Aug 2024, 11:13Incident No. ***
AM
Ayanda M's update29 Aug 2024, 11:13
Reviewer Update
Incident No. ***