Capitec Bank poor communication

Good day

For the past 2 day the Banks online Cellphone banking is not working, I am unable to get my self airtime or data and this is having a negative effect on my day to day operation.

What's the point of cellphone banking if we as consumers would not be able to exploit it? Even worse the organisation (Capitec Bank) does not even sends us a text notifying about their technical errors, which we have nothing to do about, because we pay for these services.

I have been stuck for 2 day, there are not shops here etc

I am leaving this bank, I does not care about its consumers.