KM
Khulekane M

1 reviews | Active since Jan 2019

24 Jan 2019, 05:39

CAPITEC BANK PLAYING DELAYING TACTICS

Since the 4th January Capitec can't refund me my R605 or data bundles. Now that i have proven to them by sending a feedback from Vodacom no one is showing up they are quite like nothing happened whereas they have been telling me nonsense that i received my bundles. Am now getting tired of talking one thing and if is not attended today i will have to consult for further assistance from my lawyers. I have been understanding for too long to this **** bank with their *********** consultants. I need my money so that i can leave your bank in peace

0
Replies (3)
Capitec Bank
Capitec Bank's reply24 Jan 2019, 12:19
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply30 Jan 2019, 14:48
Official
Good day, 

We have tried contacting you but with no success. 

Please call Complaint Management on ***. Ref  ***7 

Kind regards
Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply30 Jan 2019, 16:36
Official
Good day

I confirm the matter has been closed.

Kind regards
Complaint Management
Capitec Bank