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Petunia M

1 reviews | Active since Oct 2024

04 Oct 2024, 11:37

CAPITEC BANK PENDING CASH SEND MATTER

I'm Very disappointed ☹️ I don't know what to do now. I have sent money with cash send from my CAPITEC BANK APP to a friend she can't withdraw and on the app the voucher says "Pending" they are telling me they will escalate the matter and it gonna take 14 day......... Telling me about their system issues

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Capitec Bank
Capitec Bank's reply04 Oct 2024, 14:11
Official
Good day Petunia, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.