Capitec Bank paused account

Paused my account without phoning me, at month end when I need to pay accounts etc gave them relevant docs and I was told it would be sorted later that same day, well over 24hours later still nothing .got 3 different reasons for the pause and 3 different timelines for restoration of services. Submitted all doc's they wanted and no luck. Been at the branch now for several hours and they're not able to sort it out as yet. Debit orders will bounce tomorrow, staff wages won't be paid tomorrow and work can't proceed without cashflow and if that's not bad enough, I can't put fuel in my car or buy food for myself or my daughter. How hopelessly pathetic is Capitec!