1 reviews | Active since Feb 2017

17 Feb 2017, 15:23

Capitec Bank Pathetic

<p>Being without banking fascillities for a whole day is ridiculous! Claiming to be the best way to bank! Idiotic!</p>

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Replies (4)
Capitec Bank
Capitec Bank's reply17 Feb 2017, 15:49
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply17 Feb 2017, 15:56
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply17 Feb 2017, 15:57
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply17 Feb 2017, 16:46
Official

Hi Mr Schubotz

As per our telephone conversation you confirmed being happy with our call and explanation provided to you.

Kind regards

Donorique ( Complaint Management Officer)