CAPITEC BANK OF ********🤬🤬🤬😡😡

I regret ever switching over to this bank really it’s the worst ever I noticed after going into the branch to activate my banking app that there are charges going off for purchases that I did not make I call the bank and the consultant tells me it’s a processing fee without explaining further I ask her what the fee is for and what the card purchases are for as I do not do online shopping I prefer COD she doesn’t answer me instead she hangs up after telling me to hold on she is checking I call back again and the second consultant hangs up as well after I explained to her that I even switched off the app in the settings so now my account has lots of minus transactions that will go off once money comes into my account I regret moving over to this bank and not listening to people who told me that this is a bank full of ****s 😡😡🤬🤬😡😡🤬😡🤬 most horrible customer service from people that you’re supposed to trust with your money