TM
Tembisa M

1 reviews | Active since Dec 2013

10 Sept 2015, 11:55

Capitec Bank not updating Transunion after payment

I had a consolidation loan with Capitec Bank, In 2013 it was handed over to Fenwick Boshoff Attorneys. <br> <br> Fenwick Boshoff Attorneys contacted me and we made payment arrangements of R 1000 per month. I'm paying them, my details have still not been updated on Transunion. <br> <br> Can you please update on your side,because it's messing up my credit rating!<br> <br> I have called Capitec and sent numerous emails trying to resolve this to no avail!<br>

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Sept 2015, 15:58
Official
Hello isikhalazo,

I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank