MS
Michelle S

1 reviews | Active since Sept 2020

20 Oct 2020, 14:19

Capitec Bank not the best Bank in South Africa

Capitec Bank were not being able to update their systems to paid up status once they have sold handed over accounts, I don't understand how a bank can win a Lafferty Award if they cannot meet the customers needs and help empower a person who wants to try and clear their credit record.

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Replies (2)
Capitec Bank
Capitec Bank's reply20 Oct 2020, 16:27
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank
Capitec Bank's reply22 Oct 2020, 15:10
Official
Good day

Feedback was provided.

The complaint is closed.

Kind regards
Capitec Bank