GR
Gilbert R
1 reviews | Active since May 2014
04 Nov 2021, 07:26
Capitec Bank not responding to the ATM case I logged two month months ago.
Since I logged a case with Capitec regarding the money that their ATM took when I did a withdrawal. That was two months ago. The Case logged - Incident# ***9 I have been sending emails with no response.
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Replies (2)
Capitec Bank's replyOfficial
04 Nov 2021, 10:48Good day Gilbert,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Nov 2021, 10:48
Official
Good day Gilbert,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 18:14Hi Gilbert
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:14
Official
Hi Gilbert
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank