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Alfred B
1 reviews | Active since Jun 2020
23 May 2022, 15:01
Capitec Bank Not Responding
I wrote to Capitec Bank "***", but it seems they have no interest responding to their customers. It is now going for a week+ and no response from the Client Care Centre.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
23 May 2022, 16:00Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply23 May 2022, 16:00
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
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Alfred B's updateReviewer Update
24 May 2022, 07:52Dear Capitec Bank,
It is a pity that I need to resort to hellopeter to receive a response. You need to address the poor or rather no response by your Client Care Centre.
It is a pity that I need to resort to hellopeter to receive a response. You need to address the poor or rather no response by your Client Care Centre.
AB
Alfred B's update24 May 2022, 07:52
Reviewer Update
Dear Capitec Bank,
It is a pity that I need to resort to hellopeter to receive a response. You need to address the poor or rather no response by your Client Care Centre.
It is a pity that I need to resort to hellopeter to receive a response. You need to address the poor or rather no response by your Client Care Centre.
AB
Alfred B's updateReviewer Update
03 Apr 2023, 07:38It is now 2 weeks later since my original review and Capitec has made little to no attempt to assist us. Just promises from their Client Services and Service Recovery Departments.
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Alfred B's update03 Apr 2023, 07:38
Reviewer Update
It is now 2 weeks later since my original review and Capitec has made little to no attempt to assist us. Just promises from their Client Services and Service Recovery Departments.