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Daniel F

1 reviews | Active since Mar 2024

18 Mar 2024, 16:02

Capitec bank not releasing hold

They have been holding my account on hold for over 5 weeks now even though I have provided all the necessary documents that they requested from me within the first week! I am going to escalate to an ombudsman if they do not give me an outcome.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Mar 2024, 18:41
Official
Good day Daniel  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank