Capitec Bank no service delivery

Good day all, I usually don't like complaining but at this stage I just can't take this issue that I'm having with Capitec Bank anymore. On the 28/02/2021 I tried sending R2000. 00 to my supplier for stock for my business but received an error message via my Capitec Banking App so when I logged out and logged in again the amount of R2000. 00 the exact amount that was in my account available was still there. I then tried sending him the R2000. 00 on the 01/03/2021 but received the same error messages as the day before. I then tried to send him the amount of R1990 and it went out of my account to the recipient. After some time my clients kept on sending money into my account but it never cleared my account. I then realized that my account was all of a sudden in the minus and that the money of my clients is now paying off a - R2000. 00 in my account named Adjustment. I don't have any overdrafts with the bank so how can the bank hold me responsible to make a plan to sort out a problem that that was not my fault or the recipients fault but a mistake on the bank side. I have a total of 4 incident report numbers and every time that I'm going in to the bank itself by key west in Krugersdorp nor they or customer care is able to assist me with this issue. I'm loosing my clients trust because of this and my business is getting damaged financially. I will definitely go and see my lawyer as they did not even rep**** back to my email that I have sent to ***. Here is my email also to them as I will copy and past it but will remove all sensitive information.

Email to Capitec Bank. I have received R2000 from Mr s. Mokale on the 28/02/2021 and have tried to send that R2000 to my supplier also on the 28/02/2021 however I received an error message via my online banking. I then proceeded to send R1990 on the 01/03/2021 to Charlie. This payment went off twice however my account only had R2000 in. Now my account is in the minus and at - R2000. This is not acceptable as this is an error on the capitec Bank side. I have been to key west branch and the bank manager Nothile Contact Nr ***/0352 advised me to launch a complaint as there is no progress being made from Capitec Bank to fix this issue. My business is currently on hold due to this and can't afford this to continue. Please fix this issue as soon as possible to return the money so I can continue with my business.