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Pieter M
1 reviews | Active since Apr 2023
21 Jul 2023, 12:56
Capitec Bank no **** investigating department
On Line purchase were done with MYLOOKBOOKCLUB . From Feb 2023 ten (10) transactions to the tune of R1679.58. I never did any on line purchases, Capitec never informed me of any on line transactions .I went to capitec to discuss the ****. The lady who helped , made me open my app to check capitec messages, No on line messages. They investigate all the transaction at the cost of R 80.00 per transaction If no result the out of pocket expense plus **** amount will be R 2479.58 I had a similar investigation done by FNB **** department , was paid back the R 17,00.00 .NOW THAT IS SERVICE
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Capitec Bank's replyOfficial
21 Jul 2023, 14:34Good day Pieter
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Jul 2023, 14:34
Official
Good day Pieter
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank