EW
Euwen W
1 reviews | Active since Sept 2020
15 Oct 2024, 16:05
Capitec bank no help
Bad bad bad bad have you ever had a bank put the freaking phone down in your ear. I have never had such a bad customer experience with a bank. I am waiting 2 weeks already for them to come back to me with what they should have done. 2 weeks later and no one has come back to me to update me on what is happening. And then when i tried phoning them today the customer service agent puts the phone down in my ear. Bad bad bad switching my bank as soon as possible
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
15 Oct 2024, 17:08Good day Euwen,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply15 Oct 2024, 17:08
Official
Good day Euwen,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
EW
Euwen W's updateReviewer Update
15 Oct 2024, 17:13Good day thank you so much i will wait to hear from you guys.
EW
Euwen W's update15 Oct 2024, 17:13
Reviewer Update
Good day thank you so much i will wait to hear from you guys.
EW
Euwen W's updateReviewer Update
16 Oct 2024, 15:05Good day
I was told that someone will cme back to me today. It is 15h00pm and no one has even bothered to come back to me and i refuse to mess my air time again on you because you put phones down in peoples ears. So can i get someone to come back today still before close of business or im taking my business elsewhere
I was told that someone will cme back to me today. It is 15h00pm and no one has even bothered to come back to me and i refuse to mess my air time again on you because you put phones down in peoples ears. So can i get someone to come back today still before close of business or im taking my business elsewhere
EW
Euwen W's update16 Oct 2024, 15:05
Reviewer Update
Good day
I was told that someone will cme back to me today. It is 15h00pm and no one has even bothered to come back to me and i refuse to mess my air time again on you because you put phones down in peoples ears. So can i get someone to come back today still before close of business or im taking my business elsewhere
I was told that someone will cme back to me today. It is 15h00pm and no one has even bothered to come back to me and i refuse to mess my air time again on you because you put phones down in peoples ears. So can i get someone to come back today still before close of business or im taking my business elsewhere