Capitec Bank NO assistance NO response NO efficiency

Good day, I already took twice my value time and had written a review about my experience with Capitec Bank. My Debit Card still does not reflect on my profile. Nobody contacted my as mention in the last review! and my questions are still not answered. It seems that nobody has the knowledge and competence to resolve my issues and take responsibility to get this done! I have been waiting for over THREE weeks...and it seems that I can complain again and again and nothing gets resolved...My last email was not answered by Capitec Bank (sent on the 25 JAN 2022) to the Complaint Management Officer How can I trust a bank which does not give response and creates problems? If you would read my last review... I would still sit on the Island with no food, drinks and accommodation. A disaster!!