Capitec Bank negligence

I just want to know , why would Capitec go and accept a debit order on my behalf without my permission, and putting a mandate on my account, without acknowledgement or asking for my permission to do so, they know I did not receive a loan or any funds from this loan company, then these ****mers they warn people about , yet they approve mandates on your account to deduct money from your funds without me as the account holder , permission or informing me even of such ******* activities, then I have to go in to branch then Capitec Bank still charge me R30 per mandate , per month , and a R6 service fee for me to pay every month ongoing to prevent these people from taking money from my account, so what ****s are Capitec Bank busy with, when they are supposed to keep my money safe , yet they fail to do so and allow such *****'s to have access to my account and funds that I thought is safe with Capitec, this is not the first time money has just been taken from my account without my permission or knowledge there off, I believe this is a violation against my rights and Capitec Bank is just ****mers working in one with the ****mers, I dont want to bank with such negligence, I would rather recommend TYMEBANK , with no fees , totally free bank account.....to family and friends ....CAPITEC BANK IS JUST *****ING FROM OUR PEOPLE WITH THEIR Canning ways.