1 reviews | Active since Aug 2018
Capitec Bank Negligence
I had a bad experience with regards to the service of Worcester branch. I wanted to switch my account from standard bank to capitec.
I clearly requested them to implement the switch as from 15 September 2018 so that this months debit orders could go off on old account due to short notice to my HR.
They went and activated the debit orders from 15 August instead of September now my name is looking bad at the credit bureau do to their negligence. I had to phone all my creditors to solve this matter.
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I confirm the matter is being dealt with.
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I confirm the matter is being dealt with.
Complaint Management
Capitec Bank