Capitec bank must open our stockvel account as soon as possible

Hi Capitec bank is not a reliable bank we as a group of 2000 people we have a stockvel Capitec closed our account because of 1 person who is ****ming us who wants us to pay him money but he is not our member and capitec doesn't even call their client to make sure Capitec just closed it 2 weeks ago n open the this week and close it today this matter needs to be handled well o Capitec will loose clients