MM
Melissa M

1 reviews | Active since Jun 2023

11 Nov 2023, 15:23

Capitec bank messing up my credit score

I took a loan from capitec last year of 5000 they were taking 947 monthly for 7 months,October was my kast payment date on the 29th they took their money and left behind 2 cents.im being sent sms everyday to say I owe them.i went to their branch today and im told to pay 70 Rands because the 2 cents they left when i had money on my account has now accumulated a Sevice fee. This is messing up my credit score because and I'm told by their consultant or thus happens really?

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Nov 2023, 17:08
Official
Good day Melissa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank