Capitec bank ****med me

Capitec has ****med me money. On the 6th of August my account was stopped,They claimed I have received money *****ulently. So I went to the branch, they told me to submit last two transactions proof of payment and an affidavit stating the reason for the payment. On the 8th of August I submitted necessary documents.. and it was all quiet, until I called the on the 13th of August again, where I was instructed to submit proof of payment for the transaction done on the 22nd of July, which I submitted on the 14 of August. Again it was quiet no call and update. So I called on the 19th of August where I was told that all my documents were received. Again no updates after my call. Today on 22nd of August, I call they are telling me that all the documents I have submitted, I should have submitted after the 14th of August. Which I came to a conclusion that my money is ****med by the institution I bank with and trust.