MM
Mpumi M

1 reviews | Active since Aug 2018

25 Aug 2018, 13:50

Capitec bank Mayibuye branch very bad servises

I felt so disrespected at capitec bank branch at Mayibuye,the lady by the ame of Puledi Maano was assisting me,she was shouting at me even telling me that am making noise,she was even hitting my hand when we were doing te finger print verification.

i told her am not happy with her servsises and she didnt even care.

capitec bank Mayibuye very bad servises,i think i was at that branch for the 3rd time and always the servises is bad.

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Aug 2018, 10:27
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Tanya de Klerk will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply28 Aug 2018, 15:06
Official

Good day

As discussed telephonically, I confirm the matter has been dealt with and resolved.

Complaint Management

Capitec Bank