NG
Noxolo G

1 reviews | Active since Jul 2013

04 Apr 2022, 14:30

Capitec Bank Mall of the South cheating clients

Yet again Capitec Mall of the South has 1 out of their 2 ATMs working! To add injury to insult that 1 OPERATIONAL ATM CAN'T DO DEPOSITS! THE NON-FUNCTIONAL ATM HAS BEEN OFF SINCE SUNDAY MORNING! This is **************** as clients are forced to do deposits inside the bank, which is more expensive than the ATM! INGENIOUS if somewhat ********* Capitec! Your lack of empathy for your mostly black clients from bo Thokoza is disgraceful! They just complain in the que and don't use bo Twitter or Hello Peter! FIX THIS DEPLORABLE SITUATION. Next stop should be the Ombudsman or NCR or anyone willing to look closely into your ********* conduct!

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Apr 2022, 16:11
Official
Good day  Noxolo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
NG
Noxolo G's update04 Apr 2022, 17:00
Reviewer Update
You always promise to contact us, but NEVER do!