MB
Makabaza B
1 reviews | Active since Oct 2018
03 Nov 2018, 08:44
Capitec bank machines
Very bad service, I went to deposit an instalment money in their ATM which just stopped working with my money inside. Went inside a branch to ask for assistant and they couldn't help me with anything to prove to my creditors about my incident. Now I am faced with late payment penalties that were caused by their disinfenctional machines. I am advising all service providers to consider using reputable banks.
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Replies (2)
Capitec Bank's replyOfficial
05 Nov 2018, 08:39 I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply05 Nov 2018, 08:39
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
06 Nov 2018, 11:03Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank
Capitec Bank's reply06 Nov 2018, 11:03
Official
Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank