DK
Danja K

1 reviews | Active since Feb 2017

28 Aug 2023, 08:21

Capitec Bank loses my money and apps dont work

Yet another stellar non performance from Capitec bank despite the fact that we, that's right folks, PAY bank fees for "services" An incoming amount of money has "disappeared" from the account despite reliable person sending me immediate proof of payment Capitec app is off line (AGAIN) (when is it ever working ??) and no one at the call centre can assist because "you cant have the app for 2 accounts" Oh, and did I mention Capitec don't offer a business account option ?? Weird as I saw the brochures in the bank last week. But was told I cant open a business account in the branch. Now, apparently, they don't open them at all. Wow.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Aug 2023, 08:56
Official
Good day Danja Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank