Capitec Bank Loans - do not waste your time, go somewhere else!

Very bad customer experience. I wanted to apply for a personal loan. It was not a large amount and my credit score is excellent. Nelisa Maqubela contacted me quite quickly and I was hopeful that this was a good indication of how smoothly the process will be. This was not to be. She asked me for a bank statement showing the last 3 salary drops which I promptly emailed to her. Seeing as I app**** on the 25th July and my July salary had not yet been paid, I supp**** the salary drops for June, May and April. She then contacted me two days later and asked again for the bank statements. I supp**** the exact same ones again as I still had not been paid for July. Then I heard nothing for a week. When I finally emailed her again I was told that I had not supp**** the correct bank statement for July, June and May salaries. Somehow she could not comprehend that because I had app**** before I received my July salary, I could not give her a bank statement of that drop. How do I go into the future to get a bank statement? I ended up cancelling my application. because I was getting absolutely nowhere and Nelisa was not responding to my follow up emails. Even now, after cancelling my application, I have not received any response. Do NOT try and get a loan from Capitec!