PZ
Phindile Z

1 reviews | Active since Jun 2020

27 Jun 2020, 04:59

Capitec bank loan

I took a 4 months loan with them i skipped one pay and when lock down stage five was intiated they debit all the loan i owed with them and let me with not more than 400 in my account. I would never reffer someone to use your bank for loans they are heartless n selfish bank do not care of their costomers imagine what was i to do with such amount. I repeat never get a loan from them

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Replies (2)
Capitec Bank
Capitec Bank's reply29 Jun 2020, 10:41
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply30 Jun 2020, 10:10
Official
Hi Phindile

As per our telephonic conversation, the matter has been resolved. Please accept our apology for the inconvenience caused.

Kind regards
Capitec Bank