MGr
Munsami Govender ravi.govender

1 reviews | Active since Feb 2022

08 Feb 2024, 12:09

Capitec Bank Loan

Good day I went to Capitec Bank for a loan. The consultant uploaded my details as a pensioner receiving monthly payment R8066, the loan was approved. Proof of monthly pension payment was requested, this document was handed to consultant. Consultant then confirmed this document with loan department. The loan department then requested proof of investment amount to receive monthly pension payment R8066. This document was handed over to consultant and consultant confirmed with loan department. Loan department declined loan as the amount that I had in my investment was not two million Rands. After waiting two hours. My question, do you really need two million Rands invested to apply for an R4000.00 loan? The amount I had invested for my monthly pension payment for the next 5 years R500000.00

Yours disappointment client

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 Feb 2024, 12:15
Official
Good day Munsami
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply08 Feb 2024, 12:20
Official
Good day Munsami
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank