Capitec Bank Limited

Capitec has really frustrated me with debiting my account on the wrong date ,I made a transfer to avoid being on arrears then they asked that they send a debicheck approval which I accepted as according to them it had expired.I woke up this morning with R4000 less and the are other debit orders that I’m responsible for but could not pay as Ive literally paid R8000.00,I requested for a refund but it’s day end nothing has been resolved.