Capitec bank it’s a ****

Item: Capitec Bank
Rating: 1
Author: ntakadzeni D

I have got ****med by Capitec and MrD .i called them and I tried to explain to them that MrD took my money on my account more than R3500 and how come I can buy food for R3500.00 and told me that they can’t assist and someone conned by card and it’s using it .but they said they can’t assist I must speak with MrD .someone from the bank works with MrD to **** people and they don’t even care .if they don’t relieve my issue am cancelling their service .

Helpful (0)

Replies (3)

ntakadzeni D's updateReviewer Update

20 Mar 2026, 21:38

I am very disappointed with the service I received.

I have been a victim of ***** involving my account with Capitec Bank and transactions made through Mr D. An amount of over R3500 was taken from my account without my authorisation. There is no way I could have spent such an amount on food.

I contacted Capitec to report this, but I was told they cannot assist and that I must speak to Mr D. This is unacceptable, as the transactions were made from my bank account without my consent.

This is clearly *****, and I expect this matter to be taken seriously and investigated urgently. I need a full explanation of these transactions and a resolution, including a refund.

If this issue is not resolved, I will have no choice but to escalate the matter further and consider cancelling my account.

I expect urgent feedback.

ntakadzeni D's update20 Mar 2026, 21:38

Reviewer Update

I am very disappointed with the service I received.

I contacted Capitec to report this, but I was told they cannot assist and that I must speak to Mr D. This is unacceptable, as the transactions were made from my bank account without my consent.

This is clearly *****, and I expect this matter to be taken seriously and investigated urgently. I need a full explanation of these transactions and a resolution, including a refund.

If this issue is not resolved, I will have no choice but to escalate the matter further and consider cancelling my account.

I expect urgent feedback.

Capitec Bank's replyOfficial

20 Mar 2026, 22:36

Hi there, how can we help?

Capitec Bank's reply20 Mar 2026, 22:36

Official

Hi there, how can we help?

ntakadzeni D's updateReviewer Update

20 Mar 2026, 22:37

I need my money stop asking me those questions while you know what happened..

ntakadzeni D's update20 Mar 2026, 22:37

Reviewer Update

I need my money stop asking me those questions while you know what happened..