1 reviews | Active since May 2016
Capitec bank issues
This bank is absolutely ******* there's no words to describe them really infact the words 1 would use would probably get them banned from the internet. So I've had issues with this bank in the past with things like them not offering things on their app yet they claim to be the best and also them having a very limited amount of things you can do on the app as it always says go to your nearest branch for everything you try to do that can be done easily with any other banks app. Now they recently decided that if you mistakenly delete the app and download the app again to your phone and number that they themselves make you come into the bank to verify in the first place. You now must go back to the bank to take a ****** selfie to activate your app again. Then now to top it all off they decided that you can no longer pay anyone via the cell banking aswel as that option is taken away if you don't use it often..news flash capitec if our app is working we don't do payments often on the cell banking option unless we have problems with the app. . And guess what go into a branch to activate it.. Its like they have so many consultants that they want to keep them busy earning their pay as it's as if clients are going into branches for every God damn thing with this bank.. Then they call you after a review on here and tell you this is unacceptable and they understand and all that **** but nothing changes really.. Its only to show that they attending to complaints to make people happy it seems but not actually doing anything about the issues. To say I'm fed up with this bank is a understatement really..goodbye capitec as there's to much ****** headache being pushed from pillar to post and running into branches trying to do things I can do easily with any other banks app.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
