TG
Thembi G

1 reviews | Active since Jul 2022

29 Aug 2023, 13:44

Capitec bank is the wost,unreliable and high risk bank in South Africa.

Capitec Bank froze my account claiming there are **** deposits,they later released the accounts after submitting all the documents the documents they needed,but later I discovered the funds that were frozen in different cases were not released back into my account, when I went to the bank for them to release the funds back they said they’re investigating,after 3 months of the investigation that was supposed to take 14 days they told me I need to find the people whom reported the money but they don’t want to release the details of the people I guess I’ll have to take legal actions for capitec to release my money,it’s the worst bank ever.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Aug 2023, 19:21
Official
Good day Thembi

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank