CM
Chris M

1 reviews | Active since Aug 2017

12 Jun 2023, 06:55

Capitec Bank Is Terrible, The Are Rude And Unprofessional, They Do Not Care About Their Clients

Capitec Bank Is Terrible, The Are Rude And Unprofessional, They Do Not Care About Their Clients. Something went wrong with their system, my boss pays me my salary every week to my Capitec account, they locked my account and caused trouble with my other linked account with Old Mutual bank and when I went to their branch at the Glen Shopping centre their staff was rude and did not care at all, they wanted me to go get affidavits to prove that I get paid but they have all these records. This Is Totally Ridiculous And Beyond Unacceptable. My wife is fighting cancer and I am going to take my story to the press if this mess is not fixed up today. I am not a ******** or a bad person and this should never, ever happen to anyone.

0
Replies (7)
CM
Chris M's update12 Jun 2023, 07:07
Reviewer Update
I Am Going To Tell My Story To The Press If This Mess Is Not Fixed Up Today !!!, I Did Nothing Wrong And I Don't Deserve This, Capitec Bank Must Fix This Mess Today !!!, How Can You Do This To People ???.
CM
Chris M's update12 Jun 2023, 07:09
Reviewer Update
This Is Disgusting, You Treat Good People And Loyal Clients Like Dirt, Shame On You !!!, This Is Sick And Not Acceptable, You Should Be Ashamed of Yourselves !!!.
CM
Chris M's update12 Jun 2023, 07:40
Reviewer Update
Nomonde M3 reviews | Active since May 2023

11 Jun 2023 at 19:27pm
Remove hold on my account, Capitec blocked my account saying I receive *****ulently money and I did went to the branch confirming that I didn't do any *****, and they said I must do affidavit and bring my certified ID copy and they will remove hold on my account, it been 2 weeks now and hold is still there and

This is exactly what happened to me, my boss pays my salary into my Capitec Bank account, is the only person who pays money into this account, I transfer the money to my Old Mutual Bank account, Why Are You Doing This To Good People ???, We Did Nothing Wrong, What Is Going On Here ???

CM
Chris M's update12 Jun 2023, 08:05
Reviewer Update
Capitec Bank Sucks, They Suspend Your Account And Treat You Like A ********, I Did Nothing Wrong, My Boss Puts Money In My Account Every Week, Has done For For Years And The They Put A Hold On My Account And Tell Me To Get An Affidavit To Prove That Is Am Telling The Truth When They Have All The Records of All My Transactions, This Is Unbelievable !!!.
CM
Chris M's update12 Jun 2023, 08:13
Reviewer Update
Old Mutual Bank Does Not Care About It's Loyal Clients, They Locked My Account For No Reason, They Have All The Records of My Transactions And They Know I Did Nothing Wrong, I Can Not Believe This Is Happening !!!, My Wife Very Sick And We Really Do Not Need This Nonsense At All, I Do Not Know What Is Wrong With Old Mutual Bank, This Is Very Wrong !!!.
CM
Chris M's update12 Jun 2023, 09:05
Reviewer Update
I am extremely disappointed and angry with Capitec Bank, this whole situation made me feel sick, I have never been treated like this, I di nothing wrong and I have trusted this bank but this is the way they treat their loyal clients, This Totally Wrong !!!, People Need To Know About This, Is Totally Unacceptable !!!. This Should Never, Ever Happen To Anyone !!!, I Want This Mess Fixed And I Want An Apology For This !!!.
Capitec Bank
Capitec Bank's reply12 Jun 2023, 15:23
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank