NN
Nokuthula N
1 reviews | Active since Jun 2014
28 Jan 2015, 09:02
Capitec Bank is suppose to open at 8
I went to Capitec Bank in Rissik this morning to finalise the loan application, I got there at 07:00 am so that I could be early for work.<br> <br> I waited there from 07:00 until 08:08 am and I asked one of the staff members what time are they opening and they told me at 08:00 not well not according to my experience. I left as I was not my intention to be late for work.<br> <br> Now I must go back there this afternoon, what an inconvenience...<br> <br> Apparently whoever opens the branch was late or something, what I am saying is how many people have left without doing what they were supposed to do because of late coming.<br> <br> Capitec must address this or change trading hours.
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Replies (1)Capitec Bank's replyOfficial
28 Jan 2015, 09:16Hello ntokonyembe,
Please accept my sincere apology for the inconvenience this matter has caused.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apology for the inconvenience this matter has caused.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply28 Jan 2015, 09:16
Official
Hello ntokonyembe,
Please accept my sincere apology for the inconvenience this matter has caused.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apology for the inconvenience this matter has caused.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
