SN
Sharon N

1 reviews | Active since Aug 2018

02 Aug 2018, 07:19

Capitec bank is *****ing my money!!!

Capitec bank is *****ing my money!! My bank account was debited R2502 for no reason.When I contacted the call centre the consultant advised me that the money was debited for a loan that I have.I then advised the consultant that I don't have loan with the .She told me I have an active loan on my account from last year but was only debited now after 1year 4 months .This is shocking news to me and I personally think that this is the worst bank I ever dealt with.I left standard bank thinking this was a better option but I guess I was wrong.I want my money back and I want no dealing with this bank again.

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Aug 2018, 10:03
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

SN
Sharon N's update02 Aug 2018, 11:27
Reviewer Update
Thank you kindly.
Capitec Bank
Capitec Bank's reply06 Aug 2018, 14:50
Official

Good day Miss Naicker

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer