CAPITEC BANK IS ****!!!!

Horrible Customer Service at Greenstone mall branch by the Branch Manager(Rhonwin Stoltenkamp). I was ****** at Greenstone and somehow the ******* manged to access my Capitec app and failed to access my other banking apps because their security systems is up to standard unlike this bank. This so called manager accused me of giving the ******* my Pin code, I am not sure if it was due to me being black since he is colored. I noticed how different he treats people of my skin coiloured compared to other races.

A ***** case was logged and I must say the investigation process is pathetic!! No Police case number, Affidavit or Interview was conducted as part of the investigation. Isn't this critical information required to conduct a ***** case???

My claim was declined because they could not reverse my money. Obviously the ********** were not going to ***** money and just leave it lying around for the bank to reverse and this is why the banks are insured.

The investigation team confirmed that I was indeed de*****ed and they unfortunately cannot refund me. How pathetic is this??

Is Capitec really a bank or??

I will never recommend this bank to anyone and for those that are still customers at Capitec, You better move before your money gets ****** from your account!!!

This is the second time I am being de*****ed at this bank and I though I should just give them a chance.

CAPITEC BANK IS A ****!!!!!