mN
maselelo N

1 reviews | Active since Oct 2014

23 Jun 2017, 00:31

Capitec bank is robbing their clients of their hard earned money

<p>I have never been so ****** in my life like capitec did to me and my family. In less then three months we ****** three times. And capitec blames **********. How on earth do they they even get to our accounts. I mean capitec bank promised to protect us and our money. Then they tell me I have to wait 14 days for them to complete their investigations after waiting they then come back to me with the naive to tell me they not legible to repay the money I lost. That I thought was save in their hands. My father was ****** of R3000 last month because of capitec. Nobodys money is safe anymore when banking with capitec. Because even if it goes missing they not legible to the money that was lost because of "**********" AM REALLY STARTING TO THINK THAT MAYBE REAL ********** ARE CAPITEC BANK them self........... THEY ROBBING US OF OUR HARD EARNED MONEY. ..THEN THEY TELL ME THEY DONT HAVE TO DO ANYTHING....... TO TOP EVERYTHING THEIR STAFF IS VERY RUDE AND THEY THINK THEY WALK ON HIGH WATER FORGETTING ITS BECAUSE OF US THAT THEY EVEN HAVE A JOB... NO ONES MONEY IS SAFE ANYMORE WHEN BANKING WIH CAPITEC bank</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply23 Jun 2017, 08:46
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply28 Jun 2017, 14:53
Official

Good day

Thank you for allowing us the time to investigate your complaint.

We understand that you were contacted and the matter will be resolved.

Please accept my sincere apology for your negative service experience and for the inconvenience caused.

Kind regards

Nicole Juries

Complaint Management