Capitec Bank is Refusing to give me back my money after they closed my account

<p>To whom it may concern</p> <p> </p> <p>I went to capitec at kolonade retail park branch to enquire about my account that was closed without my knowledge after they said i was involved in a stockvel (*****ulant behavior they call it). The person (Capitec Account Holder)whom we joined the stockvel decided to run away with our monies. And because my account was linked to the *****er (Capitec Account Holder), they decided to close my account without my knowledge. They requested that i bring a proof payment that shows where the money came from, so that they can temporarily open my account so that i can withdraw the remaining cash. And they will close it, since they cant allow me to own a capitec account any longer. Obviously not all the transactions were from a link from the *****er(with a Capitec Account). And i have submitted the document they needed. And the documents where emailed to the forensic. A consultant assured me they will follow up and call me. Im still waiting even today. Its been 2 weeks now. </p> <p> </p> <p>A lady from capitec called me before the 17th after i wrote to hello peter and told me they are actually doing me a favour by calling, its not their practice to do so. And she refused to hear the side of my story. She then told me my account is quite bizzy and she does not think they will give back my cash cause it looks like i have already used all my money. </p> <p> </p> <p>According to the notification on my phone im left with R1412.52 balance, and on the 10th of feb 2017 i purchased electricity worth R300. i then did not receive notification because i was already softlocked.</p> <p> </p> <p>Since when is a stockvel a *****ulant behavior? i want the forensic(Capitec) to answer me and Provide me with proof. They will be helping me.I was a victim, not the other way round. Did i know it was a ********** behavior?! Hell No! I really dont need or care about a capitec account, is their loss, BUT I WANT MY MONEY!. even if is R20.</p> <p> </p> <p> </p> <p> </p> <p> </p>