TG
Thami G

1 reviews | Active since Jan 2018

27 Aug 2020, 07:57

Capitec bank is really pathetic when it comes to time to reflect deposits from other banks

Capitec bank is really pathetic when it comes to time to reflect deposits from other banks. I had someone do EFT from Absa to my Capitec account yesterday during the day and to this instance it has not reflected. Capitec do something about deposits reflection turn around time

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Aug 2020, 10:53
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply28 Aug 2020, 09:56
Official
Hi Thami

As per our telephonic conversation the matter has been resolved.

We apologise for any inconvenience caused.

Kind regards 
Capitec Bank