CAPITEC BANK IS PATHETIC!!!!

On Sunday 4 March 2017 at 13:13 I called the CallCentre to report that R1100 was NOT DISPENSED by the Capitec ATM that had cancelled my transaction without giving me my money. Only after 8 attempts to get someone to speak to me, I managed to explain the incident.Ref ********** 7. I was told that I would get sorted out within 48hours. Monday 5th March I phoned again only to be told it will take 11 working days for the problem to be resolved!!!!!! I went to the branch Ref ********** 2 who advised by Jabu that by Wednesday 7th March money would be back in my account. Today I phoned again as NO one from the bank phoned me NOR is the money back in my account. Zandi at your call centre told me that it will now take 7 working days before someone bothers to phone me bac****! I WANT MY MONEY TODAY!!!!!!!!!!!!!!!!!