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Phyllis M
1 reviews | Active since Jan 2020
28 Jan 2020, 11:15
Capitec bank is not giving people's money back if the card gets hacked via there atm..
My card has been taken by the capitec atm without putting in my pin..somehow someone withdraws money from an absa atm in the same center and then from a different aŕea ceņter my account is empty..went to the Capitec bank and the lady said it will take about 8days ţo look into it and maybe I'll get my money back but the chances of getting my money back is not good..now how does a person withdraw money without a card or a pin?? Is that now my problem? ?? How **** Is the Capitec bank so that anyone can just withdraw money without a pin or card?
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Replies (5)
Capitec Bank's replyOfficial
28 Jan 2020, 12:56I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jan 2020, 12:56
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
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Phyllis M's updateReviewer Update
28 Jan 2020, 15:11Must be joking I have kids that needs to eat an all your doing is f.... nothing cuz it's not your money that has been ******..with no card no pin how do you explain that...useless bank Capitec!!!!!!
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Phyllis M's update28 Jan 2020, 15:11
Reviewer Update
Must be joking I have kids that needs to eat an all your doing is f.... nothing cuz it's not your money that has been ******..with no card no pin how do you explain that...useless bank Capitec!!!!!!
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Phyllis M's updateReviewer Update
30 Jan 2020, 09:36CAPITEC bank ..know it's an syndicate that took my money withhout my card without my pin .they simply said that CAPITEC is not giving my money back this Is bull S....T so that means that they have a syndicate working with there bank Steeling other people's money they are working with the ********* and getting away with this..CAPITEC is NO save bank to put your money..claiming their service and security is so great that is a *** storie they are working with syndicates *********
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Phyllis M's update30 Jan 2020, 09:36
Reviewer Update
CAPITEC bank ..know it's an syndicate that took my money withhout my card without my pin .they simply said that CAPITEC is not giving my money back this Is bull S....T so that means that they have a syndicate working with there bank Steeling other people's money they are working with the ********* and getting away with this..CAPITEC is NO save bank to put your money..claiming their service and security is so great that is a *** storie they are working with syndicates *********
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Phyllis M's updateReviewer Update
30 Jan 2020, 09:55Only big mistake you ever made was banking with capitec. Can't trust them with your hard earned money. They just proved it to me
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Phyllis M's update30 Jan 2020, 09:55
Reviewer Update
Only big mistake you ever made was banking with capitec. Can't trust them with your hard earned money. They just proved it to me
Capitec Bank's replyOfficial
06 Feb 2020, 16:04Good day
Feedback was sent via email.
Kind regards
Capitec Bank
Feedback was sent via email.
Kind regards
Capitec Bank
Capitec Bank's reply06 Feb 2020, 16:04
Official
Good day
Feedback was sent via email.
Kind regards
Capitec Bank
Feedback was sent via email.
Kind regards
Capitec Bank