MS
Marietjie S

1 reviews | Active since Jun 2021

19 Jun 2021, 10:11

Capitec bank is letting us down!!!

Bad service!!!

They are closing their banking app and not assisting clients that are not in the country to gain access to their accounts!! I have sent numerous e-mail requests for help but get absolutely no response!!! This is unacceptable!! I am in New Zealand and cannot go into the bank to request help.

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Jun 2021, 10:14
Official
Good day Marietjie 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 

Kind regards 

Capitec Bank