KG
Kamogelo G
1 reviews | Active since May 2020
08 May 2020, 05:23
Capitec bank is indeed the Worst Ban****
Our money is not safe under Capitec Ban****!
I wake up to a transfer made from my account without me authorizing it.
When I call the bank to understand what happened I’m told that I’m the one who used my cellphone to send the money. My question is how when I was sleeping and the response I got was GO OPEN A CASE because we cannot reverse the money!!!
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Replies (2)
Capitec Bank's replyOfficial
08 May 2020, 10:32I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply08 May 2020, 10:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
11 May 2020, 16:44Good day Miss Gaseitsiwe
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Capitec Bank's reply11 May 2020, 16:44
Official
Good day Miss Gaseitsiwe
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management