WW
Wande W

1 reviews | Active since Nov 2021

13 May 2022, 06:31

Capitec bank is ***********

My Capitec account has been blocked after receiving some funds for tuition, they said that the funds were acquired **********ly , surprisingly the account that I received funds from got unblocked upon submitting all necessary documents and proving that the money is legit, Nedbank cleared and settled the matter with the account holder and there were no problems. My account is still held even after submitting all proof and affidavits, my training allowance is in the account I can't pay my rent and pay for my child's school. I used to love Capitec so much but I'm highly disappointed, I'll never work with them cos they even blocked account without notifying me . There hasn't been any communication from them ever since. I've been going to the branch to ask but there's no feedback and no solution.

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Replies (2)
Capitec Bank
Capitec Bank's reply13 May 2022, 07:34
Official
Good day  Wande

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
WW
Wande W's update13 May 2022, 08:23
Reviewer Update
I'll be awaiting the call, thank you very much