MJ
Mark J
1 reviews | Active since Mar 2011
03 Sept 2021, 11:01
Capitec Bank is great but your Call Centre leaves allot to be desired.
I love Capitec and have been encouraging my friends to make the switch to your Bank since I opened and my Account in May this year.
Joining Capitec was like discovering a gold mine, because my experience so far has been exceptional.
I was however disappointed with my interaction with the Call Centre today 3 Sept 2021. The attitude of the 2 ladies that I dealt with was disappointing. They were rude and impatient.
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Capitec Bank's replyOfficial
03 Sept 2021, 11:09Good day Mark
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Sept 2021, 11:09
Official
Good day Mark
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank