Capitec Bank is going to loose loads of customers

Item: Capitec Bank
Rating: 1
Author: Christian A

2 issues here ,

1.I drive through from Jeffreys bay to humansdorp every second day now. my petrol costs are crazy compared to when I was not with capitec. now today I deposited money to make an online payment. Its been 2 hours and no funds arrived. is it not instant? WHERE IS MY MONEY??????

2. Also the deposit service at humansdorp is always unavailable. I changed banks bcz I thought Capitec was better. My family also want to change to Capitec. But because there are no deposit atm s in Jeffreys bay I will advise against it. . I have a premises for you in the main road in Jeffreys bay if you need one.

USELESS BANK

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Replies (2)

Capitec Bank's replyOfficial

10 Dec 2021, 17:57

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply10 Dec 2021, 17:57

Official

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's replyOfficial

18 Feb 2022, 21:57

Hi Christian

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply18 Feb 2022, 21:57

Official