SD
Sthembiso D
1 reviews | Active since Mar 2024
05 Mar 2024, 11:00
Capitec Bank is failing us
Good Day
My moms phone was ****** two weeks back and she went to the back advise that 2days later so she can get her new app on her phone and they did that without changing her new bank numbers as now she sent a cash send and that cash send was allegedly withdrawn from her account, how does it happen that her other app is still active on the lost phone why doesn’t it deactivate automatically?
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Capitec Bank's replyOfficial
07 Mar 2024, 12:38Good day Sthembiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Mar 2024, 12:38
Official
Good day Sthembiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank