MM
Mongezi M
1 reviews | Active since Sept 2017
06 Feb 2019, 18:13
CAPITEC BANK IS BAD BANK
This bank has hired the most useless team to handle their twitter account, I made a complain about one of their services but was not assisted, no empathy or respect shown to me, I don't like capitec bank and will be closing their account, I would spread word to whoever who cares that this is a useless bank, they don't care about people-I am glad I found a new home with Nedbank, DO NOT USE THIS BANK EVER.
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Capitec Bank's replyOfficial
07 Feb 2019, 13:40I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Nomfefe Wulane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank
Capitec Bank's reply07 Feb 2019, 13:40
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Nomfefe Wulane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank