Capitec bank is a very ****ty bank

Capitec bank is a very ****ty bank. I honestly cannot believe they inconvenience me like this towards month end. They've put a hold on my account when I make a follow up on their WhatsApp to find out what is going on they are telling me about two deposits which I received today. Quiet frankly I only received one deposit of which I was expecting. So they better remove that hold on my account if they wanna continue having me banking with them