Capitec bank is a ****

I tried to close my Credit card the system kept demanding for more payments from me .At first I was told to pay 100 to close it off I transferred the money when the consultant was busty trying to close it on the system I was then told I need to pay an additional R17,00 I made another payment he then friend again and the system demanded that I must pay an additional R56,00 the consultant decided to call the client care line and a gentleman told him it was for unexpected close what ever nonsense he was saying .still stuck with the credit card that I do not need anymore and I have settled my debt